Features · CRM

Turn first-time buyers into regulars.

گاہک ایک بار آئے، بار بار آئے۔

Customer profiles built automatically at the till, loyalty rules configured in minutes, and campaigns that bring people back without a marketing department.

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Why it matters

What this replaces

Manual workarounds have a cost. It just never appears on an invoice.

👤

Customers you serve but never know

Hundreds of transactions a day, zero customer records. The relationship resets to zero every visit.

🎟️

Loyalty cards in coat pockets

Paper stamps get lost, forgotten and abused. The customers most worth keeping get the clumsiest experience.

📣

Marketing by broadcast

One message to everyone is a message to no one. Without purchase history, offers cannot match the person.

How it works

CRM and loyalty in practice

Profiles that build themselves.

A phone number at checkout is enough. Purchase history, visit frequency and preferences accumulate automatically into a customer record you can actually use.

✓Profiles created from transactions, not forms

✓Full purchase history per customer

✓Visit frequency and spend segmentation

✓Birthday and anniversary fields for occasions

Loyalty and campaigns on autopilot.

Points, tiers and rewards apply at payment with no extra steps. Segmented SMS and email campaigns go to the right people, and win-back messages re-engage lapsed customers automatically.

✓Points, stamps and tier rules configured in minutes

✓Rewards redeemed at the till in one tap

✓Campaigns segmented by history and recency

✓Automatic win-back for customers gone quiet

Impact

The numbers behind it

62%

average repeat rate among active loyalty programs

of 240 win-back messages returned in one campaign

4,218

customers profiled at a typical single location

5 min

to configure a working loyalty scheme

“The win-back SMS pays for the whole system. Quiet regulars come back with one message.”

Café ownerSingle location

Sawalat

Aksar poochay jane wale sawal

Do customers need an app?

No. A phone number is enough. Points and rewards work at the till without downloads.

Is customer data private?

Customer data belongs to you and is used only to run your programs. See the privacy policy for specifics.

Can I exclude discounts from earning points?

Yes, earning rules are configurable, including exclusions by product, category or transaction type.

What does a win-back campaign look like?

You define quiet-period and offer. The system finds matching customers and sends the message on schedule.

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