ZelloPOS is operated to recognised security and privacy standards, because our customers’ businesses depend on it. This page summarises the commitments; detailed documentation is available to Enterprise customers under NDA.
We support customers’ obligations under applicable data-protection regimes, including data export, deletion and processing agreements where required. Customer data is processed only on documented instructions as set out in the Privacy Policy.
Card payments are processed by certified payment providers; ZelloPOS is designed so that sensitive cardholder data is handled by those providers, minimising your compliance scope. Ask us for the current attestation relevant to your market.
The platform supports multi-region tax configuration, including VAT and GST, itemised tax reporting and receipt requirements. You remain responsible for configuring rates correctly for your jurisdiction; our guides and support can help.
Security researchers and customers can report vulnerabilities or compliance concerns through the contact page. We acknowledge reports promptly and keep reporters informed through resolution.